One of the most important trends that personal care and household brands need to be aware of in 2024 is the rise of the conscious consumer.
A growing awareness of environmental issues, social justice concerns, and a desire for healthier lifestyles from consumers drives this trend. For brands, this means that their customers are now demanding more than ever before.
Here’s everything that you will need to know about the new generation of conscious consumers.
Sustainability is a Priority
One of the defining characteristics of the conscious consumer is a heightened awareness of the environmental impact of the products they buy.
For personal care and household brands, customers want to buy from brands that prioritize sustainability across their entire supply chain – from ingredient sourcing to the final packaging designs.
Conscious consumers are more clued up on ingredients and expect brands to be transparent about what ingredients they use, where they come from, and the carbon footprint of the supply chain. Similarly, brands should invest in sustainable packaging solutions such as recycled materials, minimalistic designs to reduce waste, and innovative, biodegradable alternatives to align with the environmental interests of their customers.
Take Your Social Responsibility Seriously
Beyond environmental concerns, conscious consumers are increasingly focused on the ethical and social beliefs of the brands they support.
Brands must ensure that workers are treated ethically and paid fair wages, then assure customers that products are not associated with exploitation or human rights violations.
Brands should also showcase a diverse range of individuals in marketing and advertising, authentically embracing differences in race, gender, age, and body type.
Social Media is a Powerful Tool
Social media platforms like TikTok, Instagram, and YouTube have become powerful tools for information sharing and activism. If your brand isn’t on social media, you could be missing out on some of these important conversations happening online.
It’s important for brands to actively engage with their audience on these platforms, demonstrating their commitment to sustainability, ethical practices, and social responsibility.
One of the most important things to remember with social media is that authentic communication is crucial. Conscious consumers are plagued with marketing messages and know how to decide which are genuine and which are just greenwashing or lies.
Brands should transparently communicate their values, respond to consumer concerns, and actively participate in conversations related to environmental and social issues to build customer trust.